Flash Sale Sequence for Kennels Email Guide

Why Flash Sale Sequence Emails Fail for Kennels (And How to Fix Them)

You look at your booking calendar, and half your runs are empty next month. The thought of a slow season makes your stomach drop.

Many kennel owners experience the frustration of unpredictable bookings. One month you're fully booked, the next you're scrambling to fill runs, wondering how to attract more clients without resorting to constant discounts that erode your profits.

A well-crafted flash sale sequence isn't about desperation; it's about strategic scarcity. It creates a sudden, compelling reason for clients to book now, turning potential interest into immediate reservations and boosting your bottom line during quieter periods or for specific services.

Below, you'll find battle-tested email templates designed to create excitement, address hesitations, and drive immediate action for your kennel's next flash sale.

The Complete 3-Email Flash Sale Sequence for Kennels

As a kennel, your clients trust your recommendations. This 3-email sequence helps you introduce valuable tools without sounding like a salesperson.

1

The Surprise

Announce the flash sale and create excitement

Send
Sale start
Subject Line:
A special treat for your furry friend
Email Body:

Hi [First Name],

You just checked your calendar for next month, and something feels... Off.

A few too many empty spots, perhaps? We've been thinking about how to make those empty spots disappear, and we decided to do something unexpected for our loyal clients.

For a very limited time, we're launching a flash sale on our popular [SERVICE NAME]! This is your chance to get that much-needed grooming appointment or secure a spot for an upcoming holiday boarding at an incredible value.

We'll be sharing all the exciting details and how to claim your special offer tomorrow, but we wanted you to be the first to know this is coming. Keep an eye on your inbox!

Best, [YOUR NAME]

Why this works:

This email uses the psychological principle of 'surprise and delight' combined with an 'insider' feeling. By hinting at a special offer before revealing it, you build anticipation and make the recipient feel valued, increasing their likelihood to open the next email and act.

2

The Reminder

Remind and handle objections mid-sale

Send
Mid-sale
Subject Line:
Don't miss out on this for your dog
Email Body:

Hi [First Name],

Just a quick reminder: our special flash sale on [SERVICE NAME] is happening right now, but it won't last much longer! You might be thinking, 'Is this the right time?' or 'Do I really need this?' Consider the peace of mind knowing your pet is cared for, or the joy of seeing them return home looking and feeling their best after a professional groom.

This isn't just a discount; it's an opportunity to provide top-tier care for your pet at a price you'll love. Whether it's securing a spot for their next vacation or getting them pampered, this offer makes it easier.

Many clients are already taking advantage of this limited-time offer. Don't let this chance slip away.

The sale ends on [DATE] at [TIME]. Book your spot now before it's gone!

Best, [YOUR NAME]

Why this works:

This email uses the 'fear of missing out' (FOMO) and addresses potential cognitive dissonance. By subtly reminding the client of the benefits and framing the offer as a solution to their pet care needs, it reduces friction and encourages booking.

3

The Final Hours

Create maximum urgency before the sale ends

Send
Final hours
Subject Line:
Last chance: The [SERVICE NAME] flash sale ends soon
Email Body:

Hi [First Name],

This is it. The clock is ticking down on our special flash sale for [SERVICE NAME].

In just a few short hours, this incredible offer will disappear. If you've been considering it, now is truly the last moment to act.

Imagine missing out on this chance to provide your beloved pet with the best care at an unmatched value. Don't let procrastination lead to regret.

The sale officially closes tonight at [TIME] on [DATE]. Don't wait another minute.

Secure your spot or service now before it's too late!

Best, [YOUR NAME]

Why this works:

This email employs classic scarcity and urgency principles, specifically 'loss aversion'. By emphasizing what they stand to lose if they don't act immediately, it creates a powerful psychological push for immediate decision-making, converting fence-sitters into buyers.

4 Flash Sale Sequence Mistakes Kennels Make

Don't Do ThisDo This Instead
Sending generic offers to all clients, regardless of their pet's needs or past booking history.
Segment your client list based on past services or pet profiles to send highly relevant flash sale offers.
Missing opportunities to collect client email addresses or pet information during drop-offs or pickups.
Implement a simple process to gather essential client data at every interaction, ensuring your marketing list is always growing.
Assuming current clients will always remember to refer new business without any prompts or incentives.
Establish a clear referral program and actively remind loyal clients about it, perhaps with a special flash sale perk for referring friends.
Allowing clients to leave without a clear plan for their pet's next booking or follow-up service reminder.
Automate follow-up emails post-stay or post-service that include a reminder for their next booking, potentially with a small incentive.

Flash Sale Sequence Timing Guide for Kennels

When you send matters as much as what you send.

Hour 0

The Surprise

Morning

Announce the flash sale and create excitement

Hour 12

The Reminder

Afternoon

Remind and handle objections mid-sale

Final Hours

The Final Hours

Evening

Create maximum urgency before the sale ends

Use for 24-72 hour sales. Send multiple emails on the final day.

Customize Flash Sale Sequence for Your Kennel Specialty

Adapt these templates for your specific industry.

Beginners

  • Start with a simple flash sale on a popular, low-commitment service like a bath or nail trim to test the waters.
  • Use your email marketing tool's basic segmentation to target clients who haven't booked in a while.
  • Clearly state the offer's start and end dates in every communication to avoid confusion.

Intermediate Practitioners

  • Experiment with flash sales for specific times of year, like 'back-to-school' daycare packages or 'holiday prep' grooming.
  • Segment your list by service preference (e.g., grooming clients, boarding clients) to offer highly relevant flash sales.
  • Integrate your flash sale announcements with social media posts to extend your reach beyond email.

Advanced Professionals

  • Create exclusive flash sales for your most loyal clients or those enrolled in subscription programs, offering premium services.
  • Utilize dynamic content in your emails to personalize offers based on past booking history or pet age.
  • Run A/B tests on different subject lines and call-to-action buttons to improve conversion rates for your flash sales.

Industry Specialists

  • Focus flash sales on high-value, niche services like specialized behavior training sessions or extended spa packages.
  • Partner with local pet boutiques or vets for cross-promotional flash sales that target a highly qualified audience.
  • Offer a limited number of 'VIP' flash sale spots that include an added exclusive perk, like a personalized consultation or premium add-on.

Ready to Save Hours?

You now have everything: 3 complete email templates, the psychology behind each one, when to send them, common mistakes to avoid, and how to customize for your niche. Writing this from scratch would take you 4-6 hours. Or...

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Stop guessing what to write. These are the emails that sell kennels offers.

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